Phone: +1-855-415-0999
At FlightPlanet.com, we value your trust and are committed to protecting your privacy while providing seamless travel services. This document outlines how we collect, use, share, and protect your data when you interact with our platform. Please read it carefully before using our website or services.
As a travel service provider, we collect certain personal information to manage bookings and provide the services you request.
Personal and Contact Details: Name, title, address, email, and phone number.
Travel-Related Information: Passport number, nationality, and date of birth, as required by airlines.
Payment Information: Card number, expiration date, security code, and cardholder name.
Travel Preferences: Frequent flyer numbers, hotel preferences, car rentals, and dietary or medical needs.
User Information: Details from forms on our website, such as email addresses and preferences.
Call Recordings: Calls may be recorded for quality assurance and training purposes.
Social Media Interactions: Engagements through social media features on our website (e.g., Facebook, Instagram).
IP Address and Cookies: Data collected by our servers, such as device information and browsing activity.
We gather data during interactions, including:
When bookings are made on behalf of others, you confirm that you have their consent for us to collect and process their information as per this policy.
We use your data to fulfill our duties as a travel service provider, including managing bookings and payments.
To improve your experience, we may use your data for:
Marketing communications about offers, new services, and competitions (opt-out available).
With your explicit consent, we may process your data for specific purposes like email newsletters or promotional offers.
We may share your information with:
We retain your data only as long as necessary for the purposes outlined. For contractual or legal compliance, personal data is usually retained for up to six years.
Access: Request details about the personal data we hold.
Correction: Update inaccurate or incomplete data.
Deletion: Request data erasure where processing is no longer justified.
Consent Withdrawal: Revoke consent for specific processing activities.
To exercise your rights, contact us at support@flightplanet.com. If unsatisfied, you may escalate concerns to relevant data protection authorities.
When visiting our site, we may collect your device’s IP address to monitor usage trends and improve our services.
We use cookies and similar technologies to enhance your experience. These files allow us to personalize content and analyze site usage. Third-party services, such as Google Analytics, may also collect anonymized data for performance insights.
We may revise this policy as needed. Significant updates will be communicated via email or prominently displayed on our website.
For inquiries or assistance, contact us through the following methods:
651 N Broad St, Suite 201, Middletown, 19709, United States
Phone: +1-855-415-0999